Refund & Cancellation Policy

1. What you are buying

Networthy Pro raises the free plan’s monthly allowance of 10 units to a fair-use 500, which is 500 scans or 5,000 imported contacts, and raises the message template limit from 3 to 7.

₹249 for one month, or ₹2,499 for one year. Prices include applicable taxes. A period ends on the same date you bought it, so a purchase on the 27th runs until the 27th.

Access is granted immediately once payment is confirmed, usually within seconds.

2. Cancelling

Bought on the web or on iPhone: nothing auto-renews and nothing is auto-charged. Your Pro period simply ends on its expiry date and the account returns to the free plan. There is nothing to cancel.

Bought through Google Play on Android: the subscription renews automatically until you cancel it. Cancel any time in the Play Store under Payments & subscriptions → Subscriptions → Networthy. Cancelling stops future charges; you keep Pro until the end of the period you already paid for.

Downgrading never deletes anything. Your contacts, reminders and templates stay exactly as they are. Only the monthly limit comes back, and that month is counted from the day Pro ended.

3. When we refund

We refund in full, without argument, in these cases: you were charged more than once for the same period; payment succeeded but Pro was never activated and we could not fix it; or you were charged after cancelling.

We will also refund a purchase made by mistake if you contact us within 48 hours and have not meaningfully used the Pro allowance in that time.

Outside those cases, a period that has already started is generally non-refundable, because the service is delivered immediately and in full. This does not affect any right you have under Indian consumer law.

4. How to request one

Email support@zamprq.com from the address on your Networthy account, with the date and amount of the payment. Your payment history is in the app under Profile → Billing & plan if you need it.

We reply within 3 working days. Approved refunds are sent back to the original payment method, because there is no other route we can pay to.

Once approved, the money typically reaches you in 5 to 7 working days for cards and UPI. The exact timing is set by your bank, not by us.

Purchases made through Google Play are refunded by Google, not by us. Request those in the Play Store, or write to us and we will help, but the decision and the money both sit with Google.

5. Failed and pending payments

If money left your account but Pro did not activate, do not pay again. Email us instead. A duplicate charge is far easier to prevent than it is to unwind.

Payments that fail at the gateway are not captured, and any hold placed by your bank is released automatically, usually within 5 to 7 working days.

6. Contact

Zamprq Innovations Pvt. Ltd., India.

Email support@zamprq.com for anything on this page. We aim to respond within 3 working days.